When you decide for a place to live, you should take into consideration the fact that expenses for water, electricity and gas most often are not included in the rent. Central heating on the other hand might be included as a monthly payment in advance in most types of accommodation with the exception of private housing. You will therefore need to sign up for one or more of these services and make sure to include expenses related to these services in your total costs before moving in to your new home. In Copenhagen, KE (Copenhagen Energy) distributes water, heating, drainage and gas to consumers. The webpage is in Danish only, so sign up as a new customer by telephone: 3395 2301, Monday-Thursday 9.00 am to 5.00 pm and Friday from 9 am to 3.00 pm.
When it comes to electricity, DONG Energy as local supplier in the Copenhagen area is obligated to distribute electricity to all customers. However, as a result of the liberalisation of the electricity market, you are free to choose another supplier. If you do so, you will receive two bills: One from the local supplier charging you for taxes to the Danish state and expenses paid to the local supplier for transportation of electricity, and another bill from your chosen supplier. You can learn more by visiting elpristavlen. The site is in Danish, but you can compare the prices of your local supplier with an overview of the market prices by filling in your (expected) amount of consumption (kWh/year) and your postal code in Denmark.
DONG Customer Service. Tel: 72 10 20 30. Business hours: Monday-Thursday 9 am to 4 pm, Friday 9 am to 3 pm or send an e-mail.
